Zero-Defects Mentality exists in command-and control environments that do not tolerate mistakes. Science has found these structures to be ineffective in both military and corporate life.
Zero-Defects Mentality infects more than business and large social structures; it also invades our homes through authoritarian parenting, abusive partners, and internal perfectionist attitudes towards ourselves.
The negative impact of a zero-defects mentality can include careerism, reduced motivation and stifled innovation. Individuals feel neither empowered by their successes nor accountable for their failures because there is no intrinsic value in the work.
See Self Determination Theory for more on this topic
Encouraging innovation, thought and creativity requires ditching zero-defects mentalities for courageous explorations in possibility.
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